There are 3 ways you can book an appointment:

1. Self serve online booking option, which is the quickest and most convenient for you. 

2. By email. Once you have inquired about a date and time and the time has been approved, you can e-transfer to info@allure-studios.ca. Please make sure the e-transfer has the name of the person, phone details that will be booking. No appointments are finalized without full payment.

3. Call in the studio at (204) 505 – 3950. We are open by appointment only and we will return your call as soon as we can, if we miss you.

*Please note that in addition to the full payment, we take a refundable security deposit of $200 on the day of the appointment, prior to usage of the room. This can be done by either a credit card, cash or debit. The online booking system gives you an option to save the credit card on file to make things easier.

1. Please arrive 15-20 minuets early for check in. We take a $100 security deposit , and $50 cleaning fee for a total of $150.00 before the usage of studio. This is a refundable deposit and can be paid in store or by your saved credit card on file.

2. If parking during the week day 8am-5pm, and Saturdays 8am-2pm please provide us with your licence plate.

No outdoor shoes are permitted in studio. Photographers please make sure your clients and models have shoe coverings or indoor shoes. All wedding parties must also have clean shoes. There is a cleaning fee and damage deposit if high heel shoes leave divots in the cove or standing on furnitures.

We share the parking lot with multiple other business. If booking Monday-Friday between 8am-5pm, Saturdays 8am-2pm you are limited to 2 parking spots during your visit one for you and your client. During check in please let us know your vehicle make and modle. There is paid parking on the street as well as across the street at KumKun Garden. If booking after hours the parking is free and unlimited guests can park on the lot as first come first serve.

Sundays Free Unlimited Parking.

1.Please request the use of elevator prior to your session and arrive 15 minutes early to unload.

2. Park in one of the loading zones next to the stairs and call us to notify us of your arrival. Please start to unload all your things on the dock and then park your car on the lot prior to loading in the elevator.

3. If you forget to call us to request the elevator we can still assist you with the usage. Please kindly wait your turn to be served as our staff may be assisting others.

Please note this is a freight elevator and can only be operated by a staff member. In addition we cannot have people riding the elevator or taking content in it.

Please call if a person with a disability can not use the stairs.

Our staff will give you a 15 minute heads up before your session is over. We will knock on the door and give you a warning before entering the room

We reserve the right to also check in if we hear dragging of furniture and props or suspect that the policies are being violated.

No alcohol or drugs are permitted on the premise. If you bring these items in you will be asked to leave and will not have a refund on your booking. If a member in your group arrives intoxicated we have the right to ask them to leave the premise.

Our staff will go over the room after your visit before returning your security deposit. Furniture and props must be left where you found them, and garage left in the garbage can.

If you have brought food all food garbage must be taken with you.

If you do not have time to check the room over with one of our staff members, our staff will look over the room after your appointment and if there are any issues, we will contact you by email.

Before entering the studio you will be asked for $200 security deposit.

If you break something you will be charged the security deposit.

If damages exceed the security deposit amount and the item can not be fixed you will be required to replace the item at a fair market value. The market value is based on the existing condition of the item and what the cost is to replace the item. Should an incident happen , the staff will write an incident report with you and a manager will contact you on how to proceed.

Late Fee’s

All bookings leaving the studio past your booking time is charged at $2/min

Failure to respect the studio rules, studio staff, or other renters, will result in immediate termination of your booking with no refunds and can result in a permanent ban from Allure Studios

Cancellation Policy

Refund Processing: All refunds are subject to Square’s processing fee of 2.90% + $0.30 per transaction. E-transfer refunds are subject to a $5 charge.

No Refunds/Reschedules: Cancellations made within 48 hours of the scheduled appointment or on the day of the event are non-refundable and cannot be rescheduled.

Weekday Appointments (Monday – Friday)

Cancellations made 7 days or more before the appointment receive a full refund, minus Square’s processing fee.

Cancellations made within 7 days but outside of 48 hours of the appointment will be refunded at 50%, minus Square’s processing fee.

Weekend Appointments (Saturday & Sunday)

Cancellations made 14 days or more before the appointment receive a full refund, minus Square’s processing fee.

Cancellations made within 14 days but outside of 48 hours of the appointment will be refunded at 50%, minus Square’s processing fee.

After your session one of our staff members will go over the space with you before returning the security deposit.

-Please note that if you are late to getting out of your session a $2/minute charge will be deducted from your security deposit.