1. Please arrive 10 minuets early for check in. We take a $200 security before the usage of studio. This is a refundable deposit and can be paid in store or by your saved credit card on file.

2. If parking during the week day 8am-5pm, and Saturdays 8am-2pm please provide us with your licence plate.

3. For earlier arrival times, you must book extra time, as your purchased time includes your set up and take down.

4. -Please note that if you are late to getting out of your session a $5/minute charge will be deducted from your security deposit.

Food & Beverage Policy – Third Floor

To maintain the cleanliness and quality of our studios and shared spaces, food and beverages are not permitted on the third floor.

• Water in sealed containers is allowed inside the studios.
• No other drinks or food are permitted in studio areas.

Half-Day & Full-Day Bookings – Kitchen Use

Clients who book a half-day or longer rental may use the shared kitchen space.

If using the kitchen:

• All food and beverage waste must be removed from the building at the end of your booking.
• A garbage bag will be provided for your convenience.
• No food waste may be left in studio bins, hallway bins, bathroom bins or building garbage.
• The kitchen must be left clean and in the same condition as found.

Failure to remove food waste will result in a cleaning or disposal fee.

No outdoor shoes are permitted in studio. Please make sure your clients and models have shoe clean indoor shoes. We will provide you with tape to put on the bottom of your shoes for those who are renting the white studio. All other studios only require clean indoor shoes.

There is a charge of $10/pair of shoes worn from the parking lot into the studio.

We share the parking lot with multiple other business. If booking Monday-Friday between 8am-5pm, Saturdays 8am-2pm you are limited to 2 parking spots during your visit one for you and your client. During check in please let us know your vehicle make and modle. There is paid parking on the street as well as across the street at KumKun Garden. If booking after hours the parking is free and unlimited guests can park on the lot as first come first serve.

Sundays Free Unlimited Parking.

1.Please request the use of elevator prior to your session and arrive 10 minutes early to unload.

2. Park in one of the loading zones next to the stairs and call us to notify us of your arrival. Please start to unload all your things on the dock and then park your car on the lot prior to loading in the elevator.

3. If you forget to call us to request the elevator we can still assist you with the usage. Please kindly wait your turn to be served as our staff may be assisting others.

Please note this is a freight elevator and can only be operated by a staff member. In addition we cannot have people riding the elevator or taking content in it.

Please call if a person with a disability can not use the stairs.

Our staff will give you a 10 minute heads up before your session is over. We will knock on the door and give you a warning before entering the room

We reserve the right to also check in if we hear dragging of furniture and props or suspect that the policies are being violated.

Mini Sessions, Large Groups & Weekend Bookings

Mini Sessions & Large Groups
Mini sessions and sessions involving multiple groups arriving at scheduled times are welcome. Please note that the studio has a maximum capacity of 12 people at one time, which includes guests waiting in hallways. Clients are responsible for managing the flow of their groups to remain within this limit.

Building Access & Door Management
During weekdays (Monday–Friday, 9:00 AM–5:00 PM), the building doors are open and guests may enter freely.

For Saturday bookings after 2:00 PM and all Sunday bookings, the building operates on a secured buzzer system. As part of your booking, our team is able to assist with door access up to two times per appointment.

If your session involves frequent arrivals and departures, one of the following is required:

• You designate someone from your group to manage the buzzer door for guest entry, or

• You schedule a studio assistant in advance to manage door access, direct guests to restrooms, and assist with coat and jacket placement.
  Concierge staffing is available at $20/hour and must be arranged ahead of time.

These policies allow us to support all scheduled studio bookings while keeping the space running smoothly and professionally.

No alcohol or drugs are permitted on the premise. If you bring these items in you will be asked to leave and will not have a refund on your booking. If a member in your group arrives intoxicated we have the right to ask them to leave the premise.

Our staff will go over the room after your visit before returning your security deposit. Furniture and props must be left where you found them, and garage left in the garbage can.

If you have brought food all food garbage must be taken with you.

If you do not have time to check the room over with one of our staff members, our staff will look over the room after your appointment and if there are any issues, we will contact you by email.

After your session one of our staff members will go over the space with you before returning the security deposit.

-Please note that if you are late to getting out of your session a $5/minute charge will be deducted from your security deposit.

Before entering the studio you will be asked for $200 security deposit.

If you break something you will be charged the security deposit.

If damages exceed the security deposit amount and the item can not be fixed you will be required to replace the item at a fair market value. The market value is based on the existing condition of the item and what the cost is to replace the item. Should an incident happen , the staff will write an incident report with you and a manager will contact you on how to proceed.

Late Fee’s

All bookings leaving the studio past your booking time is charged at $2/min

Failure to respect the studio rules, studio staff, or other renters, will result in immediate termination of your booking with no refunds and can result in a permanent ban from Allure Studios

Cancellation Policy

Refund Processing: All refunds are subject to Square’s processing fee of 2.90% + $0.30 per transaction. E-transfer refunds are subject to a $5 charge.

No Refunds/Reschedules: Cancellations or changes made within 72 hours of the scheduled appointment or on the day of the event are non-refundable and cannot be rescheduled.

Weekday Appointments (Monday – Friday)

Cancellations made 7 days or more before the appointment receive a full refund, minus Square’s processing fee.

Cancellations made within 7 days but outside of 48 hours of the appointment will be refunded at 50%, minus Square’s processing fee.

Weekend Appointments (Saturday & Sunday)

Cancellations made 14 days or more before the appointment receive a full refund, minus Square’s processing fee.

Cancellations made within 14 days but outside of 72hours of the appointment will be refunded at 50%, minus Square’s processing fee.

Rescheduling Policy

Appointments that fall outside of the cancellation window may be rebooked at no additional cost.

Reschedules made within 24 hours or less of the appointment time are not eligible for a free rebooking rate.

Appointments rescheduled within 72 hours or less on weekends are eligible for one complimentary rebooking, which must:

• Take place within 30 days of the original booking date

• Be scheduled on a weekday during regular business hours

Allure Studios’ regular business hours are Monday, Tuesday, Thursday, and Friday from 9:00 AM–8:00 PM.

Clients wishing to rebook on weekends, long weekends, or holidays will be subject to a 50% fee of a new booking.